Frequently asked questions

• A deposit of 20% of the price of the rental is required upon reservation. The balance owed is payable thirty (30) days prior to the first day of rental.

• When a reservation is made less than thirty (30) days before the first day of rental, full payment is required.

• All payments are to be made by cheque ONLY. If the reservation is made ten (10) days before the first day of rental, the owner may require the payment to be made in cash.
• If a notice of cancellation is received within at least thirty (30) days prior to the first day of rental, the owner will retain the 20% deposit as compensation for damages and the postdated cheque for the balance of the rental price as well as the damage deposit will be returned.

• In the event of a notice of cancellation received within less than thirty (30) days prior to the first day of rental, all payments received by the owner will be retained as compensation for damages except for the damage deposit which will be returned.
• The house has a combination lock

• The owner or its representative will contact you by email or by telephone a few days prior to the start of your stay to provide you with the access code

• For any problem, please communicate with the owners or the contact persons named in the contract
The arrival time is set at 5 pm and the departure time is set at 11 am.